Privacy Policy

Privacy Policy

Last Updated: July 2026

Welcome to Valdor Moda. Your privacy is important to us, and we are committed to protecting your personal information while providing a secure and enjoyable shopping experience.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, create an account, subscribe to our communications, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue the use of our website and services.

1. Who We Are

This website is owned and operated by Valdor Moda, an online fashion retailer offering clothing, accessories, and related products through the Shopify e-commerce platform.

For any questions regarding this Privacy Policy or the processing of your personal information, you may contact us at:

support@valdormoda.com

2. Information We Collect

Depending on how you interact with our website, we may collect different categories of personal information, including:

• Full name.

• Billing and shipping addresses.

• Email address.

• Telephone number.

• Payment information processed securely through our payment providers.

• Order history and purchase information.

• Customer service communications.

• Device information, browser type, IP address, operating system, and cookies.

• Website usage and browsing behavior.

We collect only the information reasonably necessary to operate our business, fulfill orders, improve our services, comply with legal obligations, and provide customer support.

3. How We Collect Information

Your information may be collected when you:

• Visit our website.

• Create a customer account.

• Place an order.

• Subscribe to our newsletter.

• Contact our Customer Support team.

• Participate in promotions or surveys.

• Interact with cookies and similar technologies.

Certain information is collected automatically through technologies such as cookies, analytics tools, and similar tracking technologies to improve website performance and user experience.

4. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

• Processing and fulfilling orders.

• Providing customer support.

• Managing your customer account.

• Processing payments securely.

• Sending order confirmations and shipping updates.

• Responding to inquiries and support requests.

• Improving our website, products, and services.

• Preventing fraud and unauthorized activities.

• Complying with applicable legal obligations.

• Sending promotional communications when you have provided consent or where permitted by applicable law.

Valdor Moda never sells your personal information to third parties.

5. Sharing Your Information

We may share your personal information only when necessary to operate our business, fulfill your orders, or comply with legal obligations.

Trusted third parties may include:

• Shopify, our e-commerce platform provider.

• Payment processors that securely handle your transactions.

• Shipping carriers and logistics providers.

• Fraud prevention and cybersecurity providers.

• Analytics and marketing service providers.

• Government authorities or regulatory agencies when legally required.

All third-party service providers are required to protect your information and use it only for the services they provide on our behalf.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website performance, personalize your shopping experience, and help prevent fraud.

You may configure your browser to refuse or delete cookies; however, some website features may not function properly if cookies are disabled.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although no method of electronic transmission or storage can be guaranteed to be completely secure, we continuously work to maintain industry-standard security practices.

Payment information is processed securely through certified payment providers. Valdor Moda does not store your complete payment card information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information.

• Request restrictions on certain processing activities.

• Object to certain uses of your information.

• Request a copy of your personal data in a portable format.

• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at:

support@valdormoda.com

10. International Data Transfers

Because our website and service providers operate internationally, your personal information may be transferred to and processed in countries outside your country of residence. Whenever such transfers occur, we implement appropriate safeguards as required by applicable law.

11. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services. Any updated version will become effective immediately upon publication on this website unless otherwise required by law.

We encourage you to review this Privacy Policy regularly to remain informed about how we protect your information.

13. Contact Us

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us:

Valdor Moda

Customer Support

support@valdormoda.com

At Valdor Moda, protecting your privacy is fundamental to building a secure, transparent, and trusted shopping experience.

Last Updated: July 2026

© 2026 Valdor Moda. All Rights Reserved.